the saga continues (edited)

[thehefner]

So as I suspected, they did in fact keep charging me during the 35 hours since my $926.00. And furthermore, I don't even know if they counted the $275.00 refund I was given. So I am still overdrawn by $115.00.

Okay. This is my mad face.

I can't go up to Shady Grove in person to raise hell, so I have to settle doing it over the phone while I'm at the comic shop. I called them up and the manager is busy, they said she would call me back. So now I wait to see if she does.

This is utter fucking bullshit. They've taken a thousand goddamn dollars from me.

EDIT: The manager said she understands and is willing to meet me half-way and refund half the $115.00. (I thought, "if you wanted to meet me halfway you'd refund $500.00"). My father is even more furious and calling his lawyer, but I sincerely doubt there's anything to be done. They fucking have me, no matter how much they've taken advantage of me.

I am shivering with anger right now.

Comments

[morganashkevron.livejournal.com]

Have you looked over the statements to see exactly when the charges were incurred and how they are compounding? They can print out a complete transaction history for as far back as you want them to and you can go over it line by line and make sure it's not some bogus charge or anything. Also, definitely go in person and be angry. And if you really can't go in person, tell the person who answers the phone that you will hold until someone is free to speak with you. And if they keep you on hold for too long, hang up and try again. Be a nuisance until they give you back your money. They'll do it eventually.

[thehefner.livejournal.com]

She did call back and I did get angry. Too angry even; I lost my temper and gave her the upper hand, which I am still hating myself for doing. The only money being given back is $57.50, leaving another %57.50 that I owe. I don't know what else I can do. My mother is on her way to pay and close the account.

[morganashkevron.livejournal.com]

That sucks all around. I had BB&T for a while, too and they kept charging me with hidden fees and not depositing checks so I took my money to Baltimore County Savings Bank - it's been a much happier experience. Also, SunTrust is good if you get the right kind of account. Most of their checking and savings accounts have ridiculous minimum balances, though.